Merchant Services

We pride ourselves in customer satisfaction!Our customer support is the most important aspect of our business, and we want to be there whenever you need us. If at any time you need help, clarification or any additional information about a product we sell, a service we offer or experience any problem whatsoever with our company or products, we want to hear from you so please call our toll free support line:

1500 Wyatt Drive, Suite 7&8
Santa Clara, CA 95054
  Customer Service

Mon. - Fri. (except national holidays)
9:00 A.M. to 6:00 P.M. PST
Toll Free: (877) 986-8588   Toll Free: (877) 986-8588 Ext. 3
Office: +1 (408) 986-8588   Live Chat: Here M-F 9-6 P.M. PST
Fax: +1 (408) 986-8585   Email Support:
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?